Roy Hancock MBE - Chairman    

MISSION STATEMENT

 The Parkview Society, a voluntary organisation, is a provider of high quality residential care and supported living in the community.

 The Parkview Society, through a caring, motivated and appropriately trained staff team, tailors its services to suit the needs of individuals with mental health issues, learning difficulties, housing difficulties or other vulnerability issues.  

The Parkview Society respects individual rights to privacy, autonomy and independence, seeking to develop and maximize potential in a safe, secure and homely environment.

 BACKGROUND 

Since the 1980’s there has been considerable growth in the services provided by the Society. There are now schemes in South, Mid and East Devon comprising residential care, group homes, individual flats, houses as well as a large amount of ‘outreach’ work for people in their own homes.  We manage over 80 units of accommodation in registered homes and supported housing.  Our visiting services in Torbay and Teignbridge support over 300 other clients. Some 70+ people are employed and the turnover is over £1.75 million per year.   

At present there are 10 members of the Management Committee headed by the Chairman, Roy Hancock MBE.  Our other members are Dennis White (Vice Chair), Adrian Kendal (Chair of Finance & Operations Sub-Committee), John Murch, Cliff Jones, Jackie Lamont, Terry Nickels, Shelagh Bacchus, Diane Yates and Richard Bennett.

 Management Structure

Committee of Management

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Chair Roy Hancock MBE

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Chief Officer Graham Pollock

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      Wayne Osbond                 Gary Wall                   Sarah Carcillo                Beverley Robinson

         Learning                          Torbay                Exeter & East Devon                   Community

       Disabilities                       Mental Health               Mental Health                       Services   

    Sector Manager                Sector Manager              Sector Manager                    Co-ordinator

 Legal Status

 The Parkview Society is a non-profit making Friendly Society registered under the Industrial and Provident Societies Act 1965 with charitable rules. It is legally responsible to the FSA to whom annual audited accounts are made and is also accountable to Housing Associations as a managing agent.

 The role of our members 

Membership provides the opportunity to influence and steer the provision of housing, support and care to vulnerable groups in the community. Members have the opportunity to visit our schemes, meet our staff and residents, and guide the development of the Society. Members are bound by principles of membership and relevant rules. The Management Committee is made up of members of the Society and its main responsibility is to maintain a long-term overview of the Society and all its work. 

Of course the Society employs a team of managers and staff to whom the majority of day-to-day responsibility for work is delegated. This is managed under the direction of the Chief Officer and the Society’s policies and procedures.

OUR SERVICES AND THEIR UNDERPINNING VALUES.

 Our aim is to provide a high quality service.  All staff strive to maintain the highest standards and are proud of the work they carry out. This means attempting to aim for excellence in the service we provide for residents and clients.

 The Parkview Society values its entire workforce and recognises that a high quality service will only be achieved by a caring, supportive, motivated and appropriately trained workforce who are given all the necessary support and direction to achieve this aim.

 We aim to promote equality of opportunity for everyone by promoting practices and policies, which are non-discriminatory. All staff have a role to play in ensuring impartiality both towards their colleagues and the people for whom we provide a service.

 Residential Homes and Supported Housing for People with Mental Health Problems

 The Society manages a total of 3 schemes for the above client group, in Torquay, Honiton and Exeter. Each of these residential schemes supports a number of other clients who live in flats, houses and shared housing in areas around the residential homes.

 Our residential homes are staffed 24 hours a day by experienced staff who undergo continuous training.   Staff at each home practice a user and needs led support role with emphasis on enabling and empowering service users.  We view our homes as a positive bridge from hospital or crisis into independent living.

 Service users are supported in communicating and engaging with organisations and people within the community to promote opportunities to function, participate and develop in society.  Promoting opportunities for service users to use their own strengths and expertise to enable them to meet responsibilities, secure rights and achieve change, is a positive feature of life at all our homes. Service users work in partnership with staff and other services to assess and review circumstances and plan responses to need and risk.  Choice, at all our homes, is encouraged through user involvement and person centered care within a safe environment.   

Castle Road - Torquay

 Castle Road is a 13 bed residential home managed by the Parkview Society, Devon & Cornwall Housing Association own the building. The home is within 5 minutes walk of Torquay town centre and has good access to local public transport, sports, leisure and educational facilities.  We actively support and encourage individuals to access as many of these facilities as they wish.

 All residents have a key to their own roo and are encouraged to personalise their rooms if they wish. Residents are free to come and go as they please, with reassurance that appropriate support staff are on hand at all times. The house has a games room and residents are also able to enjoy a large garden and encouragement is given to those who wish to participate in its upkeep.

During the last year, internal refurbishment at the home has continued.  There has been a change in both staff and residents and we have said goodbye to some familiar faces.  However new staff and residents bring new ideas and activities to the house. The team continues a proven track record of moving residents on to greater independence. The scheme has positive working relationships with local Health and Social Services teams and look positively on requests for service development. The Castle Road team also manage supported housing schemes in Torbay and Newton Abbot.  The majority of these are owned by Devon & Cornwall Housing Association.

 New Mill House - Honiton

New Mill is managed by the Parkview Society, Signpost Care Partnerships own the building. New Mill is a six-bedded home.  The home is a two-storey building, situated in central Honiton, within easy walking distance of the town and local amenities. We actively support individuals to access as many local services as they want.  Like all our homes, New Mill is constantly monitored by external agencies, such as, CQC, the Housing Association who own the property and the local CMHT.  The New Mill House team also manages a range of supported housing schemes that are owned by Devon & Cornwall Housing Association.

Pennhaven – Exeter

Pennhaven is managed by the Parkview Society, Devon & Cornwall Housing Association own the building.  Pennhaven is an eight-bedded residential home. The home is a three storey building, situated in central Exeter, within easy walking distance of the city centre and local amenities.  We actively support individuals to access as many of these facilities as they feel they want, as well as organising in-house activities.