Summary
Mission and Aims
The
Parkview Society, a voluntary organisation, is a provider of high quality
residential care and supported living in the community.
The
Parkview Society, through a caring, motivated and appropriately trained staff
team, tailors its services to suit the needs of individuals with mental health
issues, learning difficulties and the homeless.
The
Parkview Society respects individual rights to privacy, autonomy and
independence, seeking to develop and maximize potential in a safe, secure and
homely environment.
Provide
high quality, 24 hour residential care and supported living to people with
varying special needs, for them to live as independent a life as possible with,
where appropriate, gradual rehabilitation into the community by encouraging
independence and a sense of personal responsibility within a communal setting
Allow
clients their rights to privacy, autonomy, independence, dignity and fulfillment
to function at a level, which gives them a satisfactory quality of life
Maintain
effective communication networks with special needs support services, so that
consistent care approaches are used at all times
Respect
the clients needs at all times and to be available for them whenever possible
This
support will be provided by caring, motivated and appropriately trained staff
with named support workers using care plans to work towards agreed goals.
Quality
Standards
The
following fundamental values are essential for all staff to recognize and
support to form a measure against which the quality of care provided will be
compared.
Quality
Our
aim is to provide a high level of quality. All staff should maintain the highest
standards and be proud of the work they carry out. This means attempting to aim
for excellence in the service we provide for residents, customers and
colleagues.
Worth
of Individuals
The
Parkview Society values all its workforce and recognizes that a high quality
service will only be achieved by a caring, motivated and appropriately trained
workforce who are given all the necessary support and direction to achieve this
aim
Equality
We
aim to promote equality of opportunity for everyone by promoting practices and
policies, which are non-discriminatory. All staff have a role to play in
ensuring impartiality both towards their colleagues and the people for whom we
provide a service
Service
This
means putting people first and working to meet their needs by finding out their
views and providing the services they require.
Monitoring
Monitoring
the Service is essential to ensure high quality standards for clients.