T: 01626 332630
E: email@parkviewsociety.org.uk
A: 35a Highweek Village, Highweek, Newton Abbot, Devon, TQ12 1QG

Torquay - Castle Road

Castle Road is the base for our South Devon services and is itself a 13 bed residential home.
Residents are free to come and go as they please, with reassurance that appropriate support staff are on hand at all times.

The house has a games room with pool and table tennis facilities, along with some gym equipment. Residents are also able to enjoy a large garden and encouragement is given to those who wish to participate in its upkeep. Home grown produce is often enjoyed at meal time.

The home is staffed 24 hours a day by experienced staff who undergo continuous training. A key worker system is in place at Castle Road. A fundamental staff role is to support clients with care plan goals and individual needs.

Castle Road Ethos

Staff at the home practise a user and needs led support role with emphasis on enabling and empowering service users. We view Castle Road as a positive bridge from hospital care into independent living. It is our intention to provide a safe, warm and friendly environment, with a holistic approach to other good existing service provisions.

Quality of life, it is expected will be improved through assessment of need, development of resources and user led care plans which promote independence. Choice, at Castle Road, is encouraged through user involvement and person centred care within a safe environment.

Confidentiality is paramount and valued by both residents and staff. Our residents are supported in communicating and engaging with organisations and people within the community to promote opportunities to function, participate and develop in society.

Promoting opportunities for service users to use their own strengths and expertise to enable them to meet responsibilities, secure rights and achieve change is a positive feature of life at Castle Road. Service users work in partnership with staff and other services to assess and review circumstances and plan responses to need and risk. Through working together with the wider community, we offer a valuable and comfortable environment for people with and recovering from mental health illness. 

If you would like more information, please contact our registered manager:
Carl Tims
The Parkview Society Ltd
15-17 Castle Road
Torquay
TQ1 3BB

Please ring us on: (01803) 294378
Email: castle.road@parkviewsociety.org.uk

Nominated Individual: Malcolm O' Dea

Castle Road Aims

  • To provide high quality, 24-hour residential care for people with mental health issues, supporting individuals to live as independent a life as possible with, where appropriate, rehabilitation into the community by encouraging independence and a sense of personal responsibility within a communal setting.
  • Ensure residents rights to privacy, autonomy, independence, dignity and fulfilment, enabling individuals to live a satisfactory quality of life.
  • Provide a relaxed and non-institutional environment, where people are treated as individuals and encouraged to make informed choices about themselves, their future and their surroundings.
  • Maintain effective communication networks with special needs support services, so that consistent care approaches are used at all times.
  • Provide a space where residents feel accepted and comfortable.
  • To respect the needs of individuals.
  • To support and encourage individuals with daily living tasks.
  • To encourage individuals to think about their particular situations and to offer the opportunity and support for change to take place.
  • To focus on individuals needs and to offer advice and support as a means of meeting those needs in conjunction with the care plan.
  • To meet the requirements of the organisation, registration, accreditation, Livewest Homes Ltd., housing and health and safety issues.
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